Last updated: 16 October 2026
Artechlabs Ltd ("Artechlabs", "we", "us", "our") is committed to protecting the privacy and security of personal data processed through the Conforma platform ("Conforma", the "Platform"). This Privacy Policy explains what personal data we collect, how it is used, and the rights available to individuals whose data we process, in line with applicable data protection law, including the UK GDPR and Data Protection Act 2018, and equivalent regulations in the jurisdictions where Conforma is deployed.
This policy applies to personal data processed by Artechlabs in connection with the Conforma platform, including data relating to Client personnel, site users, and consultants who access or are referenced within the Platform. It does not cover the separate privacy practices of third-party websites linked from the Platform.
Only phone numbers explicitly authorized by a project administrator can raise Inspection Requests or attach files via our WhatsApp Business number. Messages sent to our WhatsApp Business number are processed to extract inspection details and are not used for any purpose outside operating this service. WhatsApp is operated by Meta; your use of WhatsApp itself is also subject to Meta's own privacy policy.
Personal data is stored on secure cloud infrastructure with access controls, encryption in transit, and regular security review. Access to Client Data within the Platform is restricted to authorised personnel on a need-to-know basis, and to Artechlabs staff or sub-processors who require access to provide or support the Service.
Personal data is retained for as long as necessary to provide the Service and to fulfil the purposes described in this policy, including any applicable legal, accounting, or reporting requirements. Following termination of an Agreement, Client Data is retained for a reasonable transition period to allow export, after which it is deleted or anonymised in accordance with our data retention schedule, unless a longer period is required by law.
Where personal data is transferred outside the country in which it was originally collected, including transfers between the United Kingdom, the GCC region, or other jurisdictions in which Conforma operates, Artechlabs will ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent mechanisms recognised under applicable law.
Subject to applicable law, individuals may have the right to: request access to their personal data; request correction of inaccurate data; request erasure of their data; object to or restrict certain processing; request data portability; and withdraw consent where processing is based on consent. Requests should be directed to the contact details below. Where Artechlabs acts as a data processor on behalf of a Client, such requests will generally be directed to the relevant Client as data controller.
Artechlabs maintains procedures to detect, investigate, and respond to personal data breaches. Where required by law, affected individuals and relevant supervisory authorities will be notified without undue delay following discovery of a breach that poses a risk to individuals' rights and freedoms.
Conforma is a business-to-business construction workflow platform and is not intended for use by children. We do not knowingly collect personal data from children.
This policy may be updated periodically to reflect changes in our practices or legal requirements. Material changes will be communicated to Clients in advance where reasonably practicable.
For questions about this policy or to exercise a data protection right, please contact: info@artechlabs.co.uk